“I had hip replacement surgery at Genesis at the age of 85. I recovered quickly because of the great treatment at Sterling Suites and was able to be dismissed in 3 weeks. We would highly recommend Sterling Suites to everyone requiring rehab after surgery! ALL the staff was kind and considerate and very efficient and the foor was escellent!!”–E.M.
“The entire staff that I came in contact with was very pleasant and caring. Always with a smile to make each day better. The occupational and physical therapists were all wonderful, caring and helpful and I do miss them. They all made you feel you were special and encouraged you to never give up and it would get better—and it did—and I did WALK OUT!! I thank God every day for the care I received. I definitely would recommend Sterling Suites very highly!”–B.L.M.
“I wanted to take just a moment to thank you and your staff for their best demonstrated practice of what healthcare professionals ought to be. My mother was a resident at Sterling during August and September of this year. We simply cannot express how impressed we were with every member of your organization. The room was clean, the food was exceptional, the nursing care was both complete and compassionate, the communication was perfect, the atmosphere was friendly and inviting, and the entire experience was a delight. We are simply at a loss for words. With that said, please extend our thanks to everyone at Sterling. The pleasure was ours.” J.W.
“In January [after a surgery] it was immediately suggested that I would need rehab therapy. Our first choice was Sterling Suites. I arrived with some apprehension which was immediately removed as I entered suite 108; was welcomed and put as ease. My family put my personal items away while the nurse and attendants made me feel comfortable and at home. As the days went by I did recover and made several new friends in the process.” L.C.
“I would like to thank all of the staff for taking wonderful care of me on my recent stay at Sterling. Everyone was caring and compassionate. I enjoyed all of the other people that I met and all of those who helped me in my recovery. Thank you, Thank you.” N.K.
“Your meals were excellent and I feel that I got the best care and everyone was very nice to me.” L.K.
“I am writing this letter to express my sincere “thank you” for the help I received when I arrived at Sterling Suites. I was greeted with a pleasant and caring staff and aides. The meals were delicious and I had plenty of snacks. The physical and occupational therapists were very helpful. They always had encouraging comments to lift my spirits. Although they never wanted to hear the words “I can’t”, just “I can.” I can’t say enough good and positive things about the facility. Please post this note for all to see.” C.B.
“Thank you for putting up with me! All the doctors, nurses and staff were most professional and very kind. I developed a sincere liking for all involved. I love you all for what your did for me!” — C.P. (Our first patient)
“Thank you so much for taking such good care of my Dad.” — T.M.
“Everyone was so wonderful! “– I. G.
“A great place and wonderful staff. I loved it there. Absolutely the best.” — J.H.
“Thank you for the fine care that we received while there. We didn’t know such a nice place existed in Ohio.” — D.R.
“Everyone was so nice to me – showed a lot of respect and professoinalism. All in all #1.” — R.R.
“My husband and I spent time at Sterling Transitional Suites, [he] with an illness and I with a broken hip. I will say we didn’t know there was such a great place in Ohio. Everyone treated us wonderful–nurses, therapists, housekeepers, Dr. Mumma and office help. The food was very good an the atmosphere was so relaxing and very clean. If we ever need re-hab again, it will definitely be Sterling Transitional Suites. –B.R.”